General

Frequently Asked Questions

• What are the minimum requirements for running Profit on a computer?
• How to change or unlock my negotiation password?

Tutorials - Everything you need to know before using Profit

• Market Order Adjustments - BM&F and Bovespa
• Financial Leverage and Trade Margin

Usability Issues

• My platform is displaying the message “You tried to send an order to an index and therefore your trade could not be executed” when I send orders. What can I do?
• Profit Error Messages
• Your order was rejected by your broker with error code MG04_1
• My software is sending flood protection errors. What does it mean?
• My software is constantly losing connection with its servers. What can I do to mitigate this?

Market Knowledge

• What is a Circuit Breaker?

Software & Hardware

• The studies’ and indicators’ lines are “jagged” on my platform. How can I adjust that?
• Where are the Profit platforms installed?

Correction Procedures for Performance Drops

• Step 1 - Checking your computer’s conditions
• Step 2 - Disabling Warsaw and Antivirus softwares
• Step 3 - Optimizing your platform’s settings