We know how important third-party softwares are on our customers' daily routines. However, some of them can interfere with the data receivement and thus with the platform’s performance.
Two softwares that usually affect Profit’s operation are Warsaw and antivirus, present in the market (except for Windows Defender). To ensure that they don’t interfere in your studies and trades, disable them by following the steps below.
Also located by the names Diebold Nixford and GAS Technology, Warsaw is a bank security plugin obtained to access Internet Banking websites. To check whether it is affecting your platform, follow the steps below.
1 - Search for the Control Panel on the Start menu and access the panel;
2 - In the Control Panel screen, go on Programs > Uninstall a program or Programs and Resources;
3 - Try to locate “Warsaw”, “"Diebold Nixford" or "GAS Technology"; and
4 - Right-click the program, select the option “Uninstall” and follow through with the uninstallation procedure.
As mentioned earlier in this article, with the exception of Windows Defender (native of the operational system), all other antivirus softwares can impact your platform’s performance. Therefore, it’s important to uninstall them:
1 - Access the start menu > Control Panel;
2 - Click on Uninstall a program or resource; and
3 - Right-click the program, select the option “Uninstall” and follow through with the uninstallation procedure.
Is there an alternative so I don’t have to uninstall my antivirus?
Yes, it’s possible to enable exceptions. These exceptions indicate to the antivirus that the platform doesn’t represent a threat to the computer, but this does not guarantee that the software will ignore Profit’s existence completely.
We will list down below a list of official step-by-step links by some of the most used antivirus softwares.
Keep in mind that it’s always possible to install these programs again making the necessary tests.
Let’s proceed to the 3rd and final step? Click here!
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