In order for your platform to achieve its best possible performance, it’s necessary for the computer in which it is installed to meet a few technical specifications. Shall we get to know them?
With your platform opened, access the Help menu and then click on System Diagnostics.
The window below will be displayed, containing information regarding your computer.
Obs.: this diagnostics will be different in each computer, this one is just an example
Note how “Operational System”, “RAM Memory”, “Processor”, “Disk Capacity” and “Video” have a green flag on their right.
This indicates that these items meet the Minimum Requirements recommended by our analysts, differently from the Download Speed settings, which has a yellow alert icon next to it. Put your mouse over the icon to identify what is the minimum requirement for that item.
In this case, the minimum requirement for the download speed setting is displayed below:
If an item on your diagnostics has a yellow alert, write it down or capture an image of your screen, because it can be necessary for further analysis. In case you don’t know how to capture an image of your screen, click here.
Let’s proceed to the 2nd step?
Click here to be redirected to it.
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