To capture the whole screen and automatically save the image to the Pictures > Screenshots folder, press the Windows key + Print Screen key on your keyboard. When the screenshot is saved, the screen will dim.
To send the image to our Support Team, attach it to the e-mail or chat window, selecting it from the Screenshots folder. Click Open, then Send.
To edit or crop the image, before sending us, follow the steps below:
1) Press the Print Screen key on your keyboard:
2) Open the Paint app on your computer;
3) Press the CTRL + V keys to paste the captured image to Paint:
4) Edit the image as needed, then access the File menu to save the image on your computer.
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